Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out a form, request a free strategy audit, subscribe to our newsletter, or contact us directly. This information may include:

• Personal Identification Info: Name, email address, phone number, and WhatsApp details.
• Business Info: Property name, location (e.g., Wayanad, Munnar, Kozhikode), number of rooms, current OTA listings, and revenue metrics.
• Communication Details: Any other information you choose to provide in your messages or project briefs.

We also automatically collect certain technical data when you browse our site, such as your IP address, browser type, operating system, and page viewing history. This tracking is done via web analytics tools and helps us optimize our website performance.

2. How We Use Your Information

We use the information we collect for the following business and consulting purposes:

• To provide and manage our services, including delivering custom revenue audits and proposals.
• To communicate with you, respond to enquiries, and share updates regarding your requested consultation.
• To send newsletter subscriptions (such as "The Concierge Brief") or marketing communications that you have opted in to receive. You can opt out at any time.
• To analyze site usage and improve our website structure, load times, and overall user experience.
• To prevent fraudulent activity and comply with legal requirements under Indian law.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies (such as Google Analytics and Google Tag Manager) to understand visitor behavior. Cookies are small text files placed on your device to store preferences and monitor site usage.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

4. Data Sharing and Confidentiality

We treat all revenue figures and business metrics shared with us under strict confidentiality.

• No Sale or Rental: We do not sell, rent, or lease your personal or business data to third parties.
• Service Providers: We may share data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information strictly confidential.
• Legal Disclosures: We may release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

5. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information when you enter, submit, or access your personal details. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party links or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

7. Your Rights and Access

If you have submitted personal details or property info via our forms, you have the right to request access to the information we hold about you, request corrections to any inaccuracies, or request the deletion of your personal data. To make such a request, please contact us at hello@staystreamhospitality.com.

8. Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your data, you can reach out to us: